TERMS & CONDITIONS
The following terms and conditions establish the legal terms that apply to the use of our website www.ricardoandrez.com and any of its sub-domains, as well as the services that we provide.
Before using our website or any of our services, we invite you to carefully read these terms and conditions. When you use this website or any of our services, you are agreeing to the conditions laid out in this page. If you do not agree to these terms, you will not be able to use the Services and you should leave the Website immediately.
Throughout these terms, all references to “we”, “us” or “our” refer to Ricardo Andres. When we refer to “you”, we mean you, the person using our website and/or our services. Any reference to “the website” or “our website” is referring to www.ricardoandrez.com and its sub-domains. We have used headings on these Terms & Conditions to ensure better readability.
We reserve the right to update, change, make amends or replace any part of these Terms & Conditions are subject to change. You can review the most current version of the Terms & Conditions at any time on this page. We recommend that you check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
1. About Us
This website is operated by Ricardo Andrez. We are registered in Portugal at Travessa do Covelo, 203 4200-243 Porto - Portugal. Further details on the products and services we provide are set out in Sections 2 and 3.
2. Our products
The products may differ slightly from the images shown on the website. This may be caused by your display settings on your computer/device. Sizes and measurements are approximate only.
You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
3. Making an Order
By completing the check-out process and placing an order, you are offering to purchase products in agreement with these Terms & Conditions and are entering a contract with us. The contract is terminated upon delivery of the products you ordered.
By placing an order, you are promising that all details you provide are true and accurate, that you are of majority, that you are an authorized user of the payment methods used to place your order and that there are sufficient funds in the account to cover the cost of your order.
Our check-out process allows you to review your details before completing the purchase. Please check your order carefully and make any necessary corrections, as you are responsible for providing us accurate information.
After making an order, you will receive a confirmation e-mail with the details of your orders. This email is only an acknowledgement for information purposes. All product orders will be subject to the availability thereof. In this sense, if there is any difficulty regarding the supply of products or if there are no products in stock, we will inform you of the unavailability and will reimburse you the amount you may have paid, within a maximum period of 30 (thirty) days.
From the moment the order is placed, we reserve the right not to accept any changes. We reserve the right to refuse any order, if in our judgement it appears to be placed by dealers, resellers or distributors. You are bound not to make false or fraudulent orders, and we may, if we consider that an order of this nature has been carried out, proceed to cancel it and inform the competent authorities.
Our products are supplied for your domestic and private use only. By making a purchase, you are agreeing to not use the products for any commercial, business or re-selling purposes.
4. Prices, shipping costs and promo codes
The prices paid for the products you order are those displayed on this website, at the time that the order is placed, including VAT at the legal rate of Ricardo Andrez jurisdiction, but exclude any shipping costs. Shipping costs will be charged according to the values indicated on our website, calculated, namely, according to the delivery country and the selected shipping method.
In the check-out process you will be clearly informed about the total price of the product, which includes the products’ price and shipping costs.
If you are located outside of the E.U. customs charges, different taxations and import duties may be applicable. These charges will not show up in your order and we are not responsible for these charges. Make sure to inform yourself with your local customs office before making an order.
We reserve the right to change the prices of products and shipping costs at any time, without affecting, however, the orders which have already been completed.
We accept payments with Credit Card – Visa, Mastercard and Maestro -, Paypal and Bank Transfer.
In the event that your bank account is in another currency, the exchange rate used for debiting your account will be automatically determined by the Bank / Paypal and not by us.
Credit Card payments are processed by Stripe. This third-party app ensures a safe, encrypted transaction. If payment is made using a credit card, a pre-authorization will be made to ensure that you have sufficient funds to complete the transaction.
After selecting the credit payment option, you must enter the necessary data of your credit card, namely the cardholder name, the type of credit card, the number, validity and security code of the card and, then click "Confirm Payment".
Payment by Paypal is a safe method. In case the payment is made via Paypal the debit will be made after clicking on "Confirm Payment".
For payments via bank transfer we will send you our bank details in the order confirmation e-mail so that you transfer the due amount into our account. A proof of transfer sent by you will not confirm the order, as the order is only completely confirmed once we have succeeded in receiving a transfer from you. For orders via bank transfer, we accept transfers within 3 week days of the order process and reserve the right not to accept any transfers made after that period.
In the unlikely event that we encounter a problem when processing your order, we will contact you and may possibly request further information to try and resolve the issue.
The estimated delivery dates are stated on the product pages and on our Shipping & Delivery page. Deliveries are contracted with third-party partners, which we identify as “Carriers”. Although we attempt to ensure that your order is delivered by the estimated date, there may be circumstances where delivery is delayed because of events beyond our reasonable control.
We reserve the right not to take responsibility for any delays or faulty occurrences with our carriers.
For the delivery to be successful, we require that there is someone always available at the shipping address stated by you on your order. If no one is available at your address to sign for your order, our carrier may leave you a note or re-schedule the delivery for the following days. We recommend that in these situations you reach out to our carrier directly for arrange for a re-schedule.
7. Returns, Refunds & Exchanges Policy
As a consumer, you are entitled to a Right of Free Termination, so long as your items are compliant with our Returns Policy.
If you are not fully happy with the goods you have received, you can return them within 15 days of receipt, providing they are in original resalable condition. Once returned, you will be entitled to receive an exchange or a refund. We may reject to accept a return or an exchange if we find that the items that appear to have been worn, washed, or are not in their original condition.
We only accept exchanges within the same product, for a different size. We do not accept exchanges for different items. Exchanges may be made within 15 days of receipt of the order.
Please note that if you return an item, only the product’s price and included taxes included will be refunded to you. The product’s price refunded to you will be equal to the price you paid for the product. Shipping costs and customs duties will not be refunded by us.
You may read more on how to return an item, in our Returns & Exchanges page
8. Customer communications
According to law, all online transactional communications must be written to the costumer. By making an order, you are agreeing to receive written communication via e-mail regarding your order.
9. Using the website
Accessing our website is free of charge and you are responsible for ensuring you have the necessary means to access it.
You must not reproduce, copy and/or exploit our website and our services for any commercial purposes without our prior written consent.
We reserve the right to withdraw or amend the website without notice and we may decide to restrict access to all or parts of our website. We will not be liable to you if, for any reason, our website is unavailable at any time or for any period.
You must not use the Website in any way that causes, or is likely to cause, the Website or access to it to be interrupted, damaged or impaired in any way. You understand that you are responsible for all electronic communications and content sent from your computer to us and you must use the Website for lawful purposes only.
We may update or change the Website or its contents at any time but we are under no obligation to do so. Please note that this means any of the content on the Website may be out-of-date at any given time. The content on the Website is provided for general information only.
10. Third Party Services
Certain content, products and services available via our service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
13. Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision.
These Terms & Conditions and any policies or operating rules posted by us on this site or in respect to our service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms & Conditions).
Any ambiguities in the interpretation of these Terms & Conditions shall not be construed against the drafting party.
14. Governing Law
These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Travessa do Covelo, 203 4200-243 Porto - Portugal.